Top 5 FAQ's

These are the most Frequently Asked Questions.

Instant Access Redemption
If you are having difficulty with your instant access code please review the following or email Instant Access codes start wi...
Fri, 24 Aug, 2018 at 9:49 AM
(Video) How to Redeem a Product Key on BVT LabBook
After you’ve purchased your ebook at your student bookstore or at, you’ll be able to activate your book online. If purchase...
Mon, 11 Oct, 2021 at 11:01 AM
How do I join a class?
On your first day of class, your instructor will provide a Join Code. Prior to this, you will have purchased your ebook at your student bookstore or a...
Tue, 21 May, 2024 at 10:20 AM
Where is my book?
If you purchased either our LabBook+ or EBook+ product please be aware that they are digital products and do not come with a physical textbook. Make sure th...
Fri, 11 Feb, 2022 at 10:21 AM
How long does it take to process an order?
Delivery times will vary depending on the shipping method selected. Please also allow for an additional 2 to 4 business days for order processing. Sometimes...
Wed, 8 Oct, 2014 at 6:50 PM