Top 5 FAQ's

These are the most Frequently Asked Questions.

COVID-19 Shipping Delays
Due to the COVID-19 epidemic we may experiencing delays in printing and shipping textbooks. We highly recommend that if you need to purchase a textbook that...
Tue, 24 Mar, 2020 at 9:48 AM
Instant Access Redemption
If you are having difficulty with your instant access code please review the following or email Instant Access codes start wi...
Fri, 24 Aug, 2018 at 9:49 AM
How long does it take to process an order?
Delivery times will vary depending on the shipping method selected. Please also allow for an additional 2 to 4 business days for order processing. Sometimes...
Wed, 8 Oct, 2014 at 6:50 PM
Where is my book?
If you purchased either our LabBook+ or EBook+ product please be aware that they are digital products and do not come with a physical textbook. If you purch...
Fri, 18 Jun, 2021 at 8:39 AM
How do I Redeem my Product Key?
Wed, 24 Sep, 2014 at 11:19 AM