If you purchased either our LabBook+ or EBook+ product please be aware that they are digital products and do not come with a physical textbook. If you purchased the Textbook Plus (Loose Leaf Included) during the check out process you were given estimated delivery times. The delivery times were also sent to you in an email along with your product key for your ebook. If you still have questions please contact customer support 1-800-646-7782 or support@bvtpublishing.com.