Store
It may be a duplicate charge which we will be happy to refund. It may also be that the issuing bank has put a temporary hold on that amount due to a failed ...
Wed, 27 Aug, 2014 at 8:01 AM
If at anytime during your purchase there was an error a pending item will appear on your account that will not process. We do not have the ability to refun...
Wed, 12 Nov, 2014 at 2:11 PM
If you would like a refund all returns require preauthorization which can be obtained by calling 1-800-646-7782 or by emailing support@bvtpublishing.com....
Thu, 27 Oct, 2016 at 10:47 AM
If you are a student looking to purchase one of our products you will need to go to www.bvtstudents.com. The bvtpublishing.com website exists primarily to p...
Mon, 18 Aug, 2014 at 8:53 PM
If you cannot process your payment on www.bvtstudents.com, first verify your billing information and make sure it matches exactly what is on your billing st...
Fri, 28 Aug, 2015 at 10:48 AM
Check your junk or spam folder. If you do not find your confirmation email please contact customer support.
Tue, 3 Jun, 2014 at 8:49 PM
An AVS mismatch can occur when the billing address submitted with a payment does not match what is on record with your card. We do not accept payments unles...
Fri, 1 Nov, 2013 at 9:06 AM
If you have already used your VitalSource redemption code then we are unable to refund your money once the code has been activated it becomes nonrefundable.
Tue, 9 Sep, 2014 at 8:42 AM
The eBook+, eBook+(BVT Complete), textbook+, and textbook+(Loose leaf included) all have access to the lab, study materials, and access to the classroom.
Wed, 12 Feb, 2014 at 11:40 AM
The + stands for the other items that you will receive along with your
eBook such as flashcards, practice quizzes, chapter summaries, and lab
access. Av...
Fri, 16 Oct, 2015 at 9:59 AM