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BVT Student Store
Products
5
What product can I purchase that will give me access to the lab, the study materials, and access to the class room?
What is the + in Textbook+ and eBook+?
I purchased a used textbook. Can I purchase just access to the lab?
Does the Textbook+ include a physical textbook?
What is a Loose Leaf textbook?
eBooks
3
Can I view the eBook on my device?
How do I download my eBook to my phone or my tablet?
When I attempt to redeem my product key I receive a message telling me that it is invalid.
Payment Issues
11
My Debit/Credit card payment will not process
My bank statement has duplicate charges on it
I have multiple charges on my credit card but I have only made one purchase.
I am a student trying to purchase a textbook on bvtpublishing.com but I cannot check out.
I have not received my purchase confirmation email
View all 11
Refunds
2
I would like a refund for my purchase
Can I get a refund if I have purchased the wrong eBook?
Shipping
3
What is the media mail shipping option?
I paid for 2 day delivery and I still don't have my book where is it?
My Textbook Was Never Delivered
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